Hendrick Automotive Group Status

All Systems Operational

Building Operations Operational

Corporate Email Operational

Data Integration Operational

Network Services Operational

Wide Area Network Operational

Reynolds & Reynolds DMS Operational

CRM Operational

Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 15, 2026

No incidents reported today.

Mar 14, 2026

Multiple Sites - Unable to Login to eLead

Resolved - eLead reports and we have confirmed that the issues signing in have been resolved.
Mar 14, 16:54 EDT

Investigating - Teammates have reported issues signing into eLead. eLead support is aware of the issue and working on a resolution. For now they have recommended opening eLead in an incognito window which has worked for some people. We will provide more updates as we receive them.
Mar 13, 12:48 EDT

Mar 13, 2026

Mar 12, 2026

No incidents reported.

Mar 11, 2026

Power Outage - Rick Hendrick Toyota Sandy Springs

Resolved - This incident has been resolved.
Mar 11, 14:51 EDT

Monitoring - We have confirmed that all network equipment is back online. We will continue to monitor and confirm the dealership is back up.
Mar 11, 12:20 EDT

Investigating - Rick Hendrick Toyota Sandy Springs is experiencing a power outage that is also impacting the local area. We will provide an update as more information becomes available.
Mar 11, 11:37 EDT

Autoguard Support Number Unreachable

Resolved - We have confirmed that the support numbers for Autoguard are now working.
Mar 11, 09:54 EDT

Identified - The issue has been identified and AT&T is working to resolve the issue.
Mar 10, 19:30 EDT

Investigating - We have received reports that customers are unable to reach Autoguard Customer Care via their support numbers. Our IT teams are investigating the issue and will provide more updates once they're available.
Mar 10, 12:42 EDT

Mar 10, 2026

Mar 9, 2026

Partial Network Outage - Southern Vehicle Accessories

Resolved - The fiber cut damage has been repaired and our Network team has confirmed connectivity.
Mar 9, 21:21 EDT

Identified - Southern Vehicle Accessories is experiencing a partial network outage. While the primary network is operational, scan guns are unable to connect to the Korber Network. We have determined that the outage was caused due to a fiber cut. Technicians are in place and repairs are underway.
Mar 9, 16:25 EDT

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

Partial Network Outage - Hendrick Collision Center HWY 55 Durham

Resolved - We have confirmed that connectivity to Hendrick Wifi and Hendrick Guest have been restored.
Mar 3, 08:59 EST

Investigating - Hendrick Collision Center HWY 55 Durham is experiencing a partial network outage. While the primary network is operational, performance may be impacted. Other services, including the Hendrick WiFi and Guest wireless networks, and other miscellaneous devices are unavailable. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Mar 3, 08:35 EST

Slow Network - Rick Hendrick Honda (Lakewood)

Resolved - This incident has been resolved.
Mar 3, 07:44 EST

Monitoring - We've received reports that Internet speeds have improved. We will continue to monitor and confirm resolution.
Mar 2, 10:24 EST

Investigating - Rick Hendrick Honda (Lakewood) is experiencing slow Internet speeds that are impacting web browsing, call quality, and applications that require Internet access such as ERA-Ignite. Our IT teams are addressing the issue and will provide updates as they are available.
Mar 2, 08:59 EST

Mar 2, 2026

Partial Network Outage - Rick Hendrick City Chevrolet Parts Warehouse

Resolved - We were able to restore power to the network devices and have confirmed Teammates are able to connect to Hendrick Network.
Mar 2, 09:08 EST

Identified - Our Network team has identified an issue with power impacting connectivity to Hendrick Network. We are working to address the issue and will provide more updates as they are available.
Mar 2, 07:54 EST

Investigating - Rick Hendrick City Chevrolet Parts Warehouse is experiencing a partial network outage. Teammates have reported issues when connecting to the wireless network Hendrick Network. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Mar 2, 07:49 EST

Mar 1, 2026

No incidents reported.