All Systems Operational
Building Operations ? Operational
Corporate Email ? Operational
Data Integration ? Operational
Network Services ? Operational
Wide Area Network ? Operational
Reynolds & Reynolds DMS Operational
CDK DMS Operational
Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2024
Resolved - Keytrak support has resolved the issue and connection has been restored.
May 22, 07:36 EDT
Monitoring - Keytrak support is in the process of deploying a fix to each impacted Keytrak machine. You may notice your Keytrak machine reboot once the fix is administered. This fix will take place over the next few hours and all machines should be back online by the end of the night. We will continue to monitor this issue until connection is restored on all devices.
May 21, 16:12 EDT
Identified - Keytrak Support has identified the issue and they are actively working to repair the problem.
May 21, 10:20 EDT
Investigating - We have received reports from multiple dealerships that they are unable to connect to their Keytrak machines. We are investigating the issue with Keytrak support and we will provide updates as more information becomes available.
May 21, 09:03 EDT
May 21, 2024
Resolved - Network services have been restored.
May 21, 08:24 EDT
Investigating - The following locations are experiencing a network outage that is impacting telephones, Internet, and applications requiring network access. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.

Impacted Locations:
Hendrick Chrysler Dodge Jeep RAM
Hendrick Chevrolet

May 21, 07:58 EDT
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024
Resolved - Power has been restored and all systems are operational.
May 13, 12:00 EDT
Investigating - City Chevrolet Parts Warehouse continues to have a power outage due to storms in the local area yesterday afternoon. We will provide an update when power has been restored.

Thank you.

May 9, 11:38 EDT
May 12, 2024

No incidents reported.

May 11, 2024
Resolved - Power has been restored at Dale Earnhardt Jr. Chevrolet. All systems are operational.
May 11, 20:02 EDT
Identified - Dale Earnhardt Jr. Chevrolet is experiencing a partial power outage that is also impacting the local area. The main building is currently running on auxiliary power and is fully operational. Secondary buildings are without power. We will continue to monitor and provide updates as more information becomes available.
May 10, 12:56 EDT
May 10, 2024
Resolved - Connectivity has been restored at Hendrick Porsche. This outage was caused by a water leak related to the cooling system in the computer room.
May 10, 19:59 EDT
Investigating - Hendrick Porsche in Charlotte, NC is experiencing a network outage that is impacting telephones, Internet and applications requiring network access. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
May 10, 17:48 EDT
Resolved - Power has been restored and all systems are operational.
May 10, 12:48 EDT
Identified - The following locations in Cary, NC are experiencing a partial power outage that is also impacting the local area. We will provide an update as more information becomes available.

Impacted Locations:

Hendrick Chevrolet
Hendrick Kia of Cary
Capital Area Accessory Distributors
Cary Consolidated Accounting Office

May 10, 12:01 EDT
May 9, 2024
May 8, 2024

No incidents reported.