Hendrick Automotive Group Status

All Systems Operational

Building Operations Operational

Corporate Email Operational

Data Integration Operational

Network Services Operational

Wide Area Network Operational

Reynolds & Reynolds DMS Operational

CRM Operational

Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 31, 2026

No incidents reported today.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

Power Outage - Multiple Dealerships in (Pleasanton, CA)

Resolved - Power has been restored and all network devices are showing online.
May 20, 15:06 EDT

Identified - The following locations are experiencing a power outage that is also impacting the local area. We will provide an update as more information becomes available.

Impacted Locations:
East Bay BMW
East Bay MINI
Lexus of Pleasanton
May 20, 14:53 EDT

May 19, 2026

No incidents reported.

May 18, 2026

Issues Logging into Ignite and Docupads

Resolved - This incident has been resolved.
May 18, 18:33 EDT

Monitoring - Logins to Ignite and docupad have returned to normal. We are continuing to monitor. If you are still experiencing issues, please reach out to the Service Desk.
May 18, 15:43 EDT

Investigating - We are receiving reports that Teammates are experiencing issues signing into Ignite and docupads. We have engaged Reynolds and Reynolds and working to address the issue as quickly as possible. Teammates experiencing the issue have been able to work around the issue by selecting "return to previous login" on the white screen and then re-selecting "sign in with dlrsecured". We will provide updates as more information becomes available.
May 18, 14:50 EDT

May 17, 2026

No incidents reported.