Hendrick Automotive Group Status

All Systems Operational

Building Operations Operational

Corporate Email Operational

Data Integration Operational

Network Services Operational

Wide Area Network Operational

Reynolds & Reynolds DMS Operational

CRM Operational

Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Power Outage - Rick Hendrick Toyota Sandy Springs

Resolved - Power has been restored at Rick Hendrick Toyota Sandy Springs. All systems are functioning normally.
Jul 24, 11:01 EDT

Investigating - Rick Hendrick Toyota Sandy Springs is experiencing a power outage, as a result of inclement weather in the area. The local power company has been contacted. We will provide updates as more information becomes available.
Jul 23, 19:57 EDT

Partial Network Outage - Rick Hendrick Chevrolet of Buford

Resolved - Critical network services have been restored at Rick Hendrick Chevrolet of Buford. Thie outage was caused by a failed network device. Services have been reconfigured to operate on existing hardware while a replacement is underway.

Thank you.
Jul 24, 07:34 EDT

Investigating - Rick Hendrick Chevrolet of Buford is experiencing a partial network outage, as a result of inclement weather in the area. The outage is impacting telephones, Internet and applications requiring network access. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Jul 23, 17:27 EDT

Jul 23, 2024

Network Outage - Hendrick Toyota North Charleston

Resolved - Network services have been restored at Hendrick Toyota North Charleston.
Jul 23, 08:04 EDT

Identified - Hendrick Toyota North Charleston is experiencing a network outage that is impacting telephones, Internet and applications requiring network access. Our IT teams have identified this as a hardware issue and are addressing. We will provide updates as more information becomes available.
Jul 23, 07:52 EDT

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

Partial Network Outage - Jeff Gordon Chevrolet

Resolved - All network services have been restored. This outage was caused by a faulty device that has been replaced.

Thank you.
Jul 17, 19:19 EDT

Investigating - Jeff Gordon Chevrolet is experiencing a partial network outage. The primary network is operational however performance may be impacted. Other services, including the Hendrick Employees and Guest wireless networks, and other miscellaneous devices are unavailable. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Jul 17, 11:03 EDT

Jul 16, 2024

Partial Network Outage - Hendrick Honda Easley

Resolved - Network services have been restored.
Jul 16, 18:04 EDT

Identified - Hendrick Honda Easley is experiencing a partial network outage, due to a local area outage. This outage is impacting wireless access to the Hendrick Employees and Guest networks. The outage may also impact other miscellaneous devices connected to the network. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Jul 16, 13:15 EDT

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

Unable to Access Reynolds Midwest Server

Resolved - Access to the Midwest server remains fully functional. We are resolving this incident but will continue to monitor.
Jul 13, 12:41 EDT

Update - We are continuing to monitor for any further issues.
Jul 13, 10:04 EDT

Monitoring - Access to the Midwest server has been restored. We will continue to monitor throughout the morning.
Jul 13, 08:22 EDT

Identified - The Reynolds Midwest server is currently inaccessible due to a down circuit in the Houston Data Center. We are investigating the outage and working to restore connectivity.
Jul 12, 19:38 EDT