All Systems Operational

Building Operations Operational
Corporate Email Operational
Data Integration Operational
Network Services Operational
Wide Area Network Operational
Reynolds & Reynolds DMS Operational
CRM Operational
Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Resolved - We have received confirmation that the RouteOne site is accessible again.
Jul 15, 19:20 EDT
Identified - We have received multiple reports that Teammates are receiving an HTTP 503 Error in RouteOne. We have engaged their support, and they are currently working on a resolution. We will provide updates as they become available.
Jul 15, 17:52 EDT
Jul 14, 2026
Resolved - Power has been restored at the impacted locations.
Jul 14, 22:18 EDT
Investigating - The following locations are experiencing a power outage that is also impacting the local area. We will provide an update as more information becomes available.

Impacted Locations:

Lexus of Pleasanton
East Bay BMW
East Bay Mini

Jul 14, 17:07 EDT
Jul 13, 2026
Resolved - Power was restored at approximately 7:40 am and systems are functional.
Jul 13, 08:05 EDT
Identified - Jeff Gordon Chevrolet is experiencing a power outage that is also impacting the local area. The power company is aware and is addressing. We will provide an update as more information becomes available.
Jul 13, 07:32 EDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Resolved - Power and connectivity have been restored at the impacted locations.
Jul 10, 18:03 EDT
Investigating - The following locations are experiencing power and/or network outages caused by a power outage in the local area. Duke Energy has been notified and we will provide updates as more information becomes available.

Impacted Locations:

Jaguar Land Rover Charlotte
Hendrick Acura
Hendrick BMW
Hendrick MINI
Hendrick Porsche

Jul 10, 16:11 EDT
Jul 9, 2026
Resolved - This incident has been resolved.
Jul 9, 13:14 EDT
Investigating - Network connectivity at the following locations is impacted due to power issues impacting the local area. We will provide an update as more information becomes available.

Impacted Locations:
Kansas City Business Office
Hendrick Lexus Kansas City

Jul 9, 07:52 EDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Resolved - This incident has been resolved.
Jul 6, 20:19 EDT
Monitoring - We were able to implement a fix and now connectivity is restored to Hendrick WIFI and Hendrick Guest networks.
Jul 6, 12:19 EDT
Identified - Stevenson-Hendrick Honda Wilmington is experiencing a partial network outage. While the primary network is operational, performance may be impacted. Other services, including the Hendrick Wifi, Employees and Guest wireless networks, and other miscellaneous devices are unavailable. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Jul 6, 07:55 EDT
Resolved - This incident has been resolved.
Jul 6, 11:02 EDT
Monitoring - Power had been restored. We are continuing to monitor until full service restoration is confirmed.
Jul 6, 10:10 EDT
Investigating - Hendrick Automotive Group Independence Center is experiencing a power outage. We will provide an update as more information becomes available.
Jul 6, 08:19 EDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.