All Systems Operational
Building Operations ? Operational
Corporate Email ? Operational
Data Integration ? Operational
Network Services ? Operational
Wide Area Network ? Operational
Reynolds & Reynolds DMS Operational
CRM Operational
Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - All network services have been restored. This outage was caused by a faulty device that has been replaced.

Thank you.

Jul 17, 19:19 EDT
Investigating - Jeff Gordon Chevrolet is experiencing a partial network outage. The primary network is operational however performance may be impacted. Other services, including the Hendrick Employees and Guest wireless networks, and other miscellaneous devices are unavailable. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Jul 17, 11:03 EDT
Jul 16, 2024
Resolved - Network services have been restored.
Jul 16, 18:04 EDT
Identified - Hendrick Honda Easley is experiencing a partial network outage, due to a local area outage. This outage is impacting wireless access to the Hendrick Employees and Guest networks. The outage may also impact other miscellaneous devices connected to the network. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Jul 16, 13:15 EDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Resolved - Access to the Midwest server remains fully functional. We are resolving this incident but will continue to monitor.
Jul 13, 12:41 EDT
Update - We are continuing to monitor for any further issues.
Jul 13, 10:04 EDT
Monitoring - Access to the Midwest server has been restored. We will continue to monitor throughout the morning.
Jul 13, 08:22 EDT
Identified - The Reynolds Midwest server is currently inaccessible due to a down circuit in the Houston Data Center. We are investigating the outage and working to restore connectivity.
Jul 12, 19:38 EDT
Jul 12, 2024
Jul 11, 2024
Resolved - eLead access has been restored for all sites. Work continues with restoring back-end integrations.
Jul 11, 16:19 EDT
Update - CDK Global is continuing to work on a fix for this issue.
Jun 27, 08:58 EDT
Identified - CDK Global is experiencing a system outage that is impacting access to their eLead web application. CDK Global is aware of the issue and we will provide updates as more information becomes available.
Jun 19, 09:00 EDT
Resolved - Reynolds support has resolved the issue and the Midwest server is now operational.
Jul 11, 09:22 EDT
Identified - Reynolds support has identified an issue with accessing the Midwest Reynolds server. They are currently working on a resolution and we will provide updates as they are available.
Jul 11, 07:39 EDT
Jul 10, 2024
Resolved - Network services are restored.
Jul 10, 07:41 EDT
Identified - A carrier outage is impacting Audi South Austin, BMW of South Austin and Audi South Austin Recon Facility. During this outage, network access may be slow or intermittent. Additionally, some services such as guest wireless access and various tools may be unavailable. We are in contact with the carrier and will provide an update when more information become available.
Jul 9, 16:39 EDT
Jul 9, 2024
Jul 8, 2024

No incidents reported.