Resolved -
This incident has been resolved.
Nov 21, 16:42 EST
Monitoring -
Our Network team was able to identify and resolve the issue. Please try reloading the impacted applications.
Nov 21, 14:44 EST
Update -
We are continuing to investigate this issue.
Nov 21, 10:28 EST
Investigating -
Teammates have reported latency across several applications while working remotely. Additionally, they have reported call quality issues for inbound and outbound calls. Our IT teams are investigating the issue and we will provide updates as they are available.
Reported General Issues:
Scan to Email
Okta Login
Reported Remote Application Slowness:
Ignite
Cisco Finesse
Zscaler
Aruba Axis
Reported Call Quality Issues:
Receiving a busy tone on outbound calls
Customers unable to hear on inbound calls
Nov 21, 10:23 EST