Hendrick Automotive Group Status

All Systems Operational

Building Operations Operational

Corporate Email Operational

Data Integration Operational

Network Services Operational

Wide Area Network Operational

Reynolds & Reynolds DMS Operational

CRM Operational

Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Power Outage - Multiple Dealerships in (Pleasanton, CA)

Resolved - Power has been restored to the impacted locations. All network services are online.
Nov 20, 11:57 EST

Identified - The following locations are experiencing a power outage that is also impacting the local area. We will provide an update as more information becomes available.

Impacted Locations:
Lexus of Pleasanton
Acura of Pleasanton
East Bay BMW
East Bay MINI
Nov 20, 10:08 EST

Nov 19, 2024

No incidents reported.

Nov 18, 2024

Unable to Rate Products - Multiple Dealerships

Resolved - This incident has been resolved.
Nov 18, 08:14 EST

Update - This issue has been resolved and rating products is operational at this time.
Nov 16, 15:18 EST

Investigating - Multiple dealerships have reported issues rating products in Reynolds & Reynolds Ignite software. We have engaged technical support and will provide updates as they are available
Nov 16, 11:56 EST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Partial Network Outage - Hendrick Honda Woodbridge

Resolved - The impacted Internet circuit has been repaired and fully functional as of 12:26 a.m. All services are back to normal.

Thank you.
Nov 8, 07:46 EST

Investigating - Hendrick Honda Woodbridge is experiencing a partial network outage. The primary network is operational however performance may be impacted. Other services, including the Hendrick Wifi, Employees and Guest wireless networks, and other miscellaneous devices are unavailable. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Nov 7, 16:08 EST

Nov 7, 2024