All Systems Operational
Building Operations ? Operational
Corporate Email ? Operational
Data Integration ? Operational
Network Services ? Operational
Wide Area Network ? Operational
Reynolds & Reynolds DMS Operational
CDK DMS Operational
Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Resolved - Network services have been restored.
Apr 26, 13:52 EDT
Identified - The following dealerships in Hoover, AL are experiencing slow Internet speeds that are impacting web browsing, call quality, and applications that require Internet access such as ERA-Ignite. Our IT teams are addressing the issue and have opened a ticket with the Internet Service Provider. We will provide more updates as they are available.

Impacted Locations:
Hendrick Chrysler Dodge Jeep RAM
Hendrick Chevrolet

Apr 26, 11:00 EDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Resolved - Reynolds & Reynolds has resolved the issue and they are now reachable through their support lines.
Apr 20, 10:45 EDT
Investigating - Reynolds & Reynolds is experiencing an outage with their support phone numbers. This outage impacts their Technical Assistance Center, Docupad and Keytrak support lines. Reynolds & Reynolds is aware of the issue and is working diligently to resolve the issue. We will provide an update once the issue is resolved.
Apr 19, 09:24 EDT
Apr 19, 2024