Hendrick Automotive Group Status

All Systems Operational

Building Operations Operational

Corporate Email Operational

Data Integration Operational

Network Services Operational

Wide Area Network Operational

Reynolds & Reynolds DMS Operational

CRM Operational

Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

AT&T Customers Unable to Receive Okta SMS Codes

Resolved - Okta verification prompts through SMS appear to be working at this time.
Apr 23, 07:16 EDT

Investigating - We are aware of an issue with AT&T Customers unable to use their SMS verification option in Okta. At this time the Okta Verify verification method is working and we encourage Teammates to setup that option. If you need assistance setting up Okta Verify please reach out to the Service Desk. We will provide more updates as they are available.
Apr 22, 11:01 EDT

Apr 22, 2025

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

Office 2016 Application Crashing

Resolved - Our IT teams were able to deploy a fix to resolve this issue.
Apr 15, 15:26 EDT

Identified - We have a identified an issue with Office 2016 desktop applications crashing when launching the program. Our IT teams are working on the issue and we will provide updates as they are available.
Apr 15, 09:42 EDT

Multiple Sites - East 3 Reynolds Application Failure

Resolved - This issue is now resolved.
Apr 15, 13:37 EDT

Identified - Reynolds support has identified the issue and is working on a resolution. We will continue to provide updates as they are available.
Apr 15, 10:10 EDT

Investigating - We have received reports from Teammates that they are getting an application failure error message when attempting to open ROs. At this time this error is impacting those using the East 3 Reynolds & Reynolds server. We are investigating the issue and will provide more updates as they are available.
Apr 15, 09:37 EDT

Apr 14, 2025

Power Outage - Southern Vehicle Accessories

Resolved - We have confirmed that power has been restored to Southern Vehicle Accessories and all equipment is operational.
Apr 14, 13:12 EDT

Identified - Southern Vehicle Accessories is experiencing a power outage that is also impacting the local area. We will provide an update as more information becomes available.
Apr 14, 08:12 EDT

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.