Partial Network Outage - Multiple Sites in (Concord, NC)

Incident Report for Hendrick Automotive Group

Resolved

Network connectivity has been restored to all locations in the Concord area.
Posted Apr 04, 2025 - 15:50 EDT

Monitoring

It appears that connectivity is restored. We will confirm with all impacted locations before resolving this statuspage.
Posted Apr 04, 2025 - 15:43 EDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 04, 2025 - 13:44 EDT

Identified

There is a carrier outage that is impacting network performance in the Concord area. We have a ticket open with the carrier and will continue to provide updates as we receive them.

Impacted Locations:
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord
Hendrick Toyota Concord
Honda of Concord
Hendrick Kia of Concord
Hendrick Kia of Concord Parts Warehouse
Hendrick Volkswagen of Concord
Hendrick Collision Center Concord
Posted Apr 04, 2025 - 13:41 EDT

Investigating

Hendrick Kia of Concord Parts Warehouse is experiencing a partial network outage. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.
Posted Apr 04, 2025 - 09:04 EDT
This incident affected: Network Services.