The impacted networking device was replaced at the end of January and has been stable since it was replaced. All systems are functioning normally.
Posted Feb 12, 2024 - 10:40 EST
Update
We have identified a failure in a piece of our core networking equipment and have implemented a workaround to bring network operations back online. All connections should return to normal working state at this time.
Posted Jan 19, 2024 - 09:52 EST
Monitoring
We have identified a routing issue in our Data Center. We have implemented a temporary workaround and network services should start to come back up. We will continue to monitor the issue.
Posted Jan 19, 2024 - 09:51 EST
Update
We are continuing to investigate this issue.
Posted Jan 19, 2024 - 09:07 EST
Investigating
We have received reports from multiple locations about disruption to network connectivity. This may affect internet, phones and applications such as Reynolds & Reynolds. Our IT team is investigating and will provide an update.